We love a challenge. Ask us for suggestions to overcome a problem you’ve encountered, something you’d like an example of, or maybe a starter for ten on a new plan or policy using the form below.
You can see examples of other questions we’ve answered, underneath. We’ll do our best to post an answer fairly quickly here, respecting any confidences of course, and open it up to others via the comments.
What’s the ideal time to Tweet?
A reader asks: There are obvious times when you can link tweets to the content of a TV show (for … – What’s the ideal time to Tweet?
We’re a new charity – how do we reach our audience?
An anonymous visitor asks: We’re a newish charity dealing particularly with chronic health conditions – things that everyone gets eventually, … – We’re a new charity – how do we reach our audience?
How many Twitter/Facebook accounts should the organisation have?
There’s a role for a corporate channel – it’s a definitive, official source of content and increasingly expected by the … – How many Twitter/Facebook accounts should the organisation have?
How can I stop this stuff from taking over my life?
John Smith writes: I’d like to use Twitter, but don’t have the time. Any tools you’d recommend? Try a dashboard-style … – How can I stop this stuff from taking over my life?