Twitter: A Quick Start Guide for People In and Around Government


Click for larger version (ideal for cut+paste into presentations!)

Some downloads stand the test of time. This Learning Pool guide does just that and sets out in basic terms how Twitter can be used by an organisation. Aimed at people in and around local government this is a practical guide for anyone in the public sector.

We shared our first Twitter Guide in December 2009.

Since then the guide has been downloaded by members of the public sector from throughout the UK, Europe, Australia and New Zealand who’ve used it help them incorporate Twitter as a part of their overall Social Media Strategy.

The guide was written by Dave Briggs, who has been promoting the use of interactive websites and social networking in government for the last five years, and has been a keen user of Twitter since early 2007.

Dave runs the hugely popular blog DavePress and is Director of Kind of Digital which are both concerned with encouraging innovation through technology in the public sector.

Our Twitter quick start guide has been up-dated to take into account the recent changes in the service’s functionality.

for more examples and tips