COI – Social Media Guidance


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Central Office of Information guidance on social media and engagement best practice.

NB. COI is set to close on 31 March 2012 and GovUK is currently revising this guidance

Digital technology has revolutionised the way in which people communicate and share information – at local, national and international levels. Civil servants need to understand these changes so that they can operate effectively in a dynamic media environment.

This guidance features advice for press officers; marketers; internal communicators; and policy officials, as well as signposting where to go for expert advice on using social media in your work.

for more examples and tips