Q&A

In: Techniques

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Guide to running a Twitter Q&A in the public sector

In this guide, Alex Talbott – one of the founders of the successful weekly #nhssm Twitter chat – shares some … Read more » – Guide to running a Twitter Q&A in the public sector

In: Examples

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Facebook Q&A on Civil Service reform

Head of the Civil Service, Sir Bob Kerslake and Minister of State for the Cabinet Office, Francis Maude, took questions … Read more » – Facebook Q&A on Civil Service reform

In: Examples

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5 Questions in 5 Minutes – World Bank Live

The World Bank is engaging online by putting ’5 questions in 5 minutes’ to a series of senior leaders of … Read more » – 5 Questions in 5 Minutes – World Bank Live

In: Examples

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Answering a question about criticism of the FCO on Quora

Shane Dillon works at the Foreign Office, but more importantly, is an enthusiastic and highly effective, consistent user of social … Read more » – Answering a question about criticism of the FCO on Quora

In: Examples

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Minister answers MSN viewers’ questions… from Antarctica

During a visit to the Antarctic in February 2012, Science minister David Willetts took questions from MSN readers on a … Read more » – Minister answers MSN viewers’ questions… from Antarctica

In: Examples

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Oldham taking council meetings online

This article by the leader of Oldham Council describes how they’ve opened up council meetings using technology: Oldham’s aspiration is … Read more » – Oldham taking council meetings online

In: Examples

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Mark Prisk asks SMEs on LinkedIn

Business minister Mark Prisk MP asks SME owners on LinkedIn for their experience of barriers that are holding back their … Read more » – Mark Prisk asks SMEs on LinkedIn

In: Examples

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State of the Union 2012 – The White House

The White House develops a major digital engagement campaign each January around the President’s State of the Union address. It … Read more » – State of the Union 2012 – The White House

In: Techniques

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Running effective webchats – DH

Advice and best practice from the Department for its staff on running webchats, based on their extensive experience using tools … Read more » – Running effective webchats – DH

In: Techniques

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Twitter Q&As by Digital Diplomacy on Prezi

The FCO Digital Diplomacy team created a short presentation of advice on how to plan for a Twitter Q&A with … Read more » – Twitter Q&As by Digital Diplomacy on Prezi

In: Examples

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G-Cloud Apply Camp

The Cabinet Office G-Cloud programme team ran an ‘Apply Camp’ event in November 2011 to raise awareness and answer questions … Read more » – G-Cloud Apply Camp

In: Examples

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Foreign Secretary answers questions on Libya via Twitter

The Foreign Secretary took questions via Twitter, using the hashtag ‘#askFS’ during August 2011. He has since repeated the session … Read more » – Foreign Secretary answers questions on Libya via Twitter

In: Examples

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Ask Lord Browne – The Student Room

When he launched his review of student finance in England, Lord Browne took part in a live Q&A on The … Read more » – Ask Lord Browne – The Student Room

In: Examples

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Webchat on personalisation – David Behan

David Behan is a Director General at the Department of Health who has used various digital channels to engage external … Read more » – Webchat on personalisation – David Behan