Stimulate discussion amongst staff

Intranets are fine, but social media tools can introduce new ways for staff – especially mobile and remote workers – to keep in touch with each other, ask questions and share knowledge. Facebook-like tools like Yammer provide a private environment for people to post updates about their work or ask their peers for help. Forums provide a space for more free-form question and discussion. And internal blogs provide a two-way channel to read about the work of colleagues at all levels, in the form of engaging stories.

Digital Health | Digital guidance and best practice for the health and care system

The Digital Health site is a microsite run by the digital team at the Department of Health: These pages are … Read more » – Digital Health | Digital guidance and best practice for the health and care system

BIS Digital Day

The Digital Communications team at the Department for Business ran a ‘digital day’ within the organisation to help raise the … Read more » – BIS Digital Day

How can we avoid the discussion being hijacked?

There are three good strategies for keeping the discussion constructive: 1. Have a clear focus for the project: define the … Read more » – How can we avoid the discussion being hijacked?

Moderation policy

House rules are a useful way to keep discussion online on-topic, clean and constructive. Writing them down and posting them … Read more » – Moderation policy

National Audit Office Alumni Group – LinkedIn

The NAO is using a LinkedIn Group to keep contact with former staff, and involve them in the work of … Read more » – National Audit Office Alumni Group – LinkedIn

How Yammer can help local government innovate

Yammer is an internal social network that helps you engage with staff. A giant water cooler it’s more work-focused than … Read more » – How Yammer can help local government innovate

Provider Engagement Network: BuddyPress

Building a platform to engage with people can be tricky. Here Carl Haggerty talks through a case study of how … Read more » – Provider Engagement Network: BuddyPress

You shape your intranet. Thereafter, it shapes you.

The intranet should be the place an organisation starts to talk to people. If it can’t talk to its staff … Read more » – You shape your intranet. Thereafter, it shapes you.

Five Benefits of an Internal Social Network

Internal communications is vital for any organisation. Increasingly, as the web gets social there are opportunities for a social approach … Read more » – Five Benefits of an Internal Social Network

Foster carers in Monmouthshire on Yammer

Monmouthshire County Council used the private Facebook-like tool Yammer to help the Council’s foster carer community provide peer support and … Read more » – Foster carers in Monmouthshire on Yammer

Blog: Jan Britton

Jan Britton is Interim Chief Executive of Sandwell Council, and uses his blog as a way of talking to staff … Read more » – Blog: Jan Britton