Stimulate discussion amongst staff
Intranets are fine, but social media tools can introduce new ways for staff – especially mobile and remote workers – to keep in touch with each other, ask questions and share knowledge. Facebook-like tools like Yammer provide a private environment for people to post updates about their work or ask their peers for help. Forums provide a space for more free-form question and discussion. And internal blogs provide a two-way channel to read about the work of colleagues at all levels, in the form of engaging stories.
The Digital Health site is a microsite run by the digital team at the Department of Health: These pages are … – Digital Health | Digital guidance and best practice for the health and care system
The Digital Communications team at the Department for Business ran a ‘digital day’ within the organisation to help raise the … – BIS Digital Day
There are three good strategies for keeping the discussion constructive: 1. Have a clear focus for the project: define the … – How can we avoid the discussion being hijacked?
House rules are a useful way to keep discussion online on-topic, clean and constructive. Writing them down and posting them … – Moderation policy
The NAO is using a LinkedIn Group to keep contact with former staff, and involve them in the work of … – National Audit Office Alumni Group – LinkedIn
Yammer is an internal social network that helps you engage with staff. A giant water cooler it’s more work-focused than … – How Yammer can help local government innovate
Building a platform to engage with people can be tricky. Here Carl Haggerty talks through a case study of how … – Provider Engagement Network: BuddyPress
The intranet should be the place an organisation starts to talk to people. If it can’t talk to its staff … – You shape your intranet. Thereafter, it shapes you.
Internal communications is vital for any organisation. Increasingly, as the web gets social there are opportunities for a social approach … – Five Benefits of an Internal Social Network
Monmouthshire County Council used the private Facebook-like tool Yammer to help the Council’s foster carer community provide peer support and … – Foster carers in Monmouthshire on Yammer