Strategies

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Civil Service propriety guidance for social media – GCN

The Government Communications network has released guidance on propriety in using social media in government: When using official social media … Read more » – Civil Service propriety guidance for social media – GCN

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Social Media Guidelines: Kirklees

Via the excellent Comms2Point0, here’s a local authority’s social media guidance site aimed at staff wanting to use social media … Read more » – Social Media Guidelines: Kirklees

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Cornwall Council – Social Media

Cornwall Council have published a couple of very useful documents – their sensible corporate Social Media Policy, and a ‘Social … Read more » – Cornwall Council – Social Media

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Social networking guidance for employers – Acas

Concise, practical guidance for employers by Acas, covering the implications of social media for recruitment, bullying, grievance procedures and more: … Read more » – Social networking guidance for employers – Acas

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Creating a New Social Media Policy? Try US Gov Best Practices Approach

Blogpost points to best practice approaches across US government departments on policy,strategy, digital engagement and social media. Are you looking … Read more » – Creating a New Social Media Policy? Try US Gov Best Practices Approach

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NYC.gov – Social Media Customer Use Policy

New York City page outlining its terms of usage to customers, this practice gives users guidance on monitoring procedures and … Read more » – NYC.gov – Social Media Customer Use Policy

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Victoria State Dept of Justice Social Media Policy for Employees

Australia’s Victoria State Department of Justice offer policy guidance on social media usage and a YouTube video summarising their usage … Read more » – Victoria State Dept of Justice Social Media Policy for Employees

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Digital Diplomacy

Comprehensive guide to the Foreign and Commonwealth Office’s use of social media including policies, guidance and descriptive information on channels … Read more » – Digital Diplomacy

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Social media policy – National Library of Australia

Creative Commons licensed social media policy from the National Library of Australia. Due to the open nature of Creative Commons … Read more » – Social media policy – National Library of Australia

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Online engagement guidelines – Ministry of Defence

The MoD guidance on social media are detailed but clear, differentiating ‘personal’, ‘sponsored’ and ‘official’ presences: The aim of this … Read more » – Online engagement guidelines – Ministry of Defence

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Twitter guidance – DH

Policy and staff guidance on use of Twitter as part of their professional work for the Department: Social media is … Read more » – Twitter guidance – DH

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Official attributed content policy – DH

The Department of Health supports staff who publish attributed official digital content, where it can help deliver policy and communications … Read more » – Official attributed content policy – DH

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Political vs official social media channels

This briefing was written to help ministers and special advisers understand the issues and boundaries between official corporate social media … Read more » – Political vs official social media channels

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Moderation policy

House rules are a useful way to keep discussion online on-topic, clean and constructive. Writing them down and posting them … Read more » – Moderation policy

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Designing social media policy for government

Practical guide from the University at Albany’s Center for Technology in Government. This article outline the basis for designing a … Read more » – Designing social media policy for government

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BT’s social media guidelines

In the private sector engaging online is an important aspect of customer care and communications. BT have developed their own … Read more » – BT’s social media guidelines

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Police Code of Conduct approach to Social Media

Stuart Hyde, Chief Constable of Cumbria Police gives his views on how staff should conduct themselves when interacting with members … Read more » – Police Code of Conduct approach to Social Media

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Monmouthshire County Council: social media guidelines

A concise but specific policy for staff and elected members, describing how to manage the risks of engaging professionally in … Read more » – Monmouthshire County Council: social media guidelines

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Monmouthshire County Council: social media

Monmouthshire County Council is pioneering the organisation-wide use of social media, and provides a useful round-up of the policies and … Read more » – Monmouthshire County Council: social media

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COI – Social Media Guidance

Central Office of Information guidance on social media and engagement best practice. NB. COI is set to close on 31 … Read more » – COI – Social Media Guidance

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Social media guidance for public servants

Excellent blog from former civil servant on what should be included in new Cabinet Office guidance on social media. What … Read more » – Social media guidance for public servants

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Civil Service Principles for participation online

Published in 2009 after much internal discussion, the following points – and the Civil Service Code on top of which … Read more » – Civil Service Principles for participation online