Examples

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Northumberland Wedding (nlandwedding) on Pinterest

Northumberland Council are using Pinterest to promote wedding venues in the county – a smart move, given how many weddings … Read more » – Northumberland Wedding (nlandwedding) on Pinterest

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Worcestershire County Council | At Work in Highways

Lovely little film from Worcestershire, inviting pothole reports and other feedback to the tune of My Way (via Dave Briggs): … Read more » – Worcestershire County Council | At Work in Highways

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Social Media Guidelines: Kirklees

Via the excellent Comms2Point0, here’s a local authority’s social media guidance site aimed at staff wanting to use social media … Read more » – Social Media Guidelines: Kirklees

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Sandwell

A great example of a local council Facebook page with engaging content

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Map of digital innovation across the UK

Dan Slee, a contributor here, has set up a Google map of good examples of creative use of digital and … Read more » – Map of digital innovation across the UK

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Barnet PledgeBank

Barnet Council commissioned a version of MySociety’s PledgeBank platform to encourage neighbours to come together to host street parties, agree … Read more » – Barnet PledgeBank

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Domestic violence: an online & offline behaviour change campaign

While at Cannock Chase Council I was involved in a fully integrated behaviour change campaign which included digital elements – … Read more » – Domestic violence: an online & offline behaviour change campaign

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Monmouthshire Youth Service – Facebook

Great example of a council youth service using Facebook as the managed hub for communication with the young people they … Read more » – Monmouthshire Youth Service – Facebook

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Oldham taking council meetings online

This article by the leader of Oldham Council describes how they’ve opened up council meetings using technology: Oldham’s aspiration is … Read more » – Oldham taking council meetings online

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Walsall Wildlife – A bee’s-eye view of the borough…

A great work-related blog by Morgan Bowers, Senior Countryside Ranger working for Walsall Countryside Services (part of Walsall Council). Morgan … Read more » – Walsall Wildlife – A bee’s-eye view of the borough…

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EDL and other protests in Wellington, Shropshire

When far right groups like the English Defence League stage marches their aim is publicity. Disorder can sometimes follow. This … Read more » – EDL and other protests in Wellington, Shropshire

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Getting to grips with winter – Hertfordshire County Council

Nice, straightforward how-to video narrated by a gritter lorry driver, produced by the County Council on how to prepare for … Read more » – Getting to grips with winter – Hertfordshire County Council

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Budget Simulator – Delib

A demonstration of a tool from Delib (alternatives exist from other providers) which helps simulate the trade-offs between different areas … Read more » – Budget Simulator – Delib

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ShapeYourPlace.org

The Shape Your Place project developed a network of community websites, combining a channel for fault reporting and consultation with … Read more » – ShapeYourPlace.org

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Local Government transparency – draft guidance on data publishing

The Local Government Association published some of its technical guidance for local authorities in ‘commentable’ format, enabling local authorities and … Read more » – Local Government transparency – draft guidance on data publishing

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How Yammer can help local government innovate

Yammer is an internal social network that helps you engage with staff. A giant water cooler it’s more work-focused than … Read more » – How Yammer can help local government innovate

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Provider Engagement Network: BuddyPress

Building a platform to engage with people can be tricky. Here Carl Haggerty talks through a case study of how … Read more » – Provider Engagement Network: BuddyPress

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social media and the council mag

With budgets shrinking there is pressure to do more for less. One of the first victims has been the printed … Read more » – social media and the council mag

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Elections 2009: a post in two parts

This landmark post from Derbyshire County Council’s Sarah Lay has not dated. Setting out how she used the web and … Read more » – Elections 2009: a post in two parts

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Walsall 24 – a ‘day in the life’ on Twitter

Walsall 24 was a campaign that won gold in LGComms 2011 annual awards. A cross-section of everything the council did … Read more » – Walsall 24 – a ‘day in the life’ on Twitter

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You’ve been pinned – local government and Pinterest

Pinterest is the new kid on the block. But how can the public sector use it? Rather effectively as this … Read more » – You’ve been pinned – local government and Pinterest

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‘Connected councillors: a guide to using social media’

A brilliant guide for politicians on how to use the social web to listen and talk to communities. Social media … Read more » – ‘Connected councillors: a guide to using social media’

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Twitter to help answer questions and queries

Twitter has often been used as an extension of the comms team. This case study shows how it can be … Read more » – Twitter to help answer questions and queries

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Using Audioboo for podcasting

Have a smart phone and you can use Audioboo. Have Audioboo and you can make sound recordings on the hoof. … Read more » – Using Audioboo for podcasting

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Using social media to promote countryside

Empowering frontline staff can be a powerful way to communicate using web tools. This case study shows how a countryside … Read more » – Using social media to promote countryside

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#wmgrit on Twitter

By using web tools to communicate in real time people are better informed. Even better than that. They feel happier … Read more » – #wmgrit on Twitter

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Let’s talk Newcastle

Online engagement and consultation platform from Newcastle City Council incorporating Twitter, Facebook and YouTube feeds.

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Blog: Jan Britton

Jan Britton is Interim Chief Executive of Sandwell Council, and uses his blog as a way of talking to staff … Read more » – Blog: Jan Britton

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Coventry on Facebook

When they set up the Council’s Facebook page, the team at Coventry City Council pulled a masterstroke: don’t call it … Read more » – Coventry on Facebook

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Love Lewisham

Online and mobile reporting of environmental issues which allows residents to upload photos of service requests/problems and geotag them. Residents … Read more » – Love Lewisham