Examples

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Essex Thameside rail franchise: web chat

Webchats aren’t just a tool for ministers and elected officials. The Department for Transport has organised webchats with lead officials … Read more » – Essex Thameside rail franchise: web chat

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Metropolitan Police Service – Ask Met Boss

The Metropolitan Police Service use the Twitter hashtag ‘#askmetboss’ and CoverItLive to source questions for a regular webchat with the … Read more » – Metropolitan Police Service – Ask Met Boss

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Troubled Families – Number 10

The Number 10 team combined a live blog using Coveritlive with pre-prepared infographics visualising the extent of the issue in … Read more » – Troubled Families – Number 10

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Pylon Design Competition – DECC

DECC put together a social media package to support the announcement of the winners of a competition to design new … Read more » – Pylon Design Competition – DECC

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Webchat on personalisation – David Behan

David Behan is a Director General at the Department of Health who has used various digital channels to engage external … Read more » – Webchat on personalisation – David Behan

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#wmgrit on Twitter

By using web tools to communicate in real time people are better informed. Even better than that. They feel happier … Read more » – #wmgrit on Twitter