The Digital Engagement Guide | Ideas and practical help to use digital and social media in the public sector

What’s Digital Engagement?

Public sector organisations have been consulting citizens, raising awareness of new schemes, dealing with service user feedback and doing traditional 'Comms' for years.

Social media makes it possible to do these sorts of things in new ways, getting new communities involved, making bureaucracies more human, friendly and responsive to feedback, and maybe even saving money.

» More on 'What's Digital Engagement?'
Get our monthly email round-up

We'll send you a digest of new stuff from this site each month. No spam. Unsubscribe at any time.

See an example

Getting started

Search for:

Search:
Topics
Australia BIS blog cabinet office campaign communications community consultation council coveritlive crowdsourcing dashboard dfid dh event facebook fco film flickr forum guidance health internal linkedin local government minister pinterest police policy pr public relations Q&A research science staff storify strategy tumblr twitter usa video walsall webchat wordpress youtube
Social Media in a crisis

How would your team handle social media discussion and rumour in a crisis situation? The Social Simulator is a hands-on, secure platform to practice the skills needed to respond well under pressure.

» Find out more

Recently

Last month in: Examples

Thunderclap: Help #EndFGM in a Generation

The Department for International Development raised awareness of its campaign on Female Genital Mutilation using Thunderclap, a service which synchronises … Read more » – Thunderclap: Help #EndFGM in a Generation

2 months ago in: Examples

David Cameron on LinkedIn

2 months ago in: Examples

Baggeridge Country Park on Facebook

3 months ago in: Examples

Choose Well – Dee’s A&E Fail Tale YouTube

3 months ago in: Examples

Dementia Summit

The Dementia Challenge | G8 Summit

3 months ago in: Examples

Swansea Scrutiny

4 months ago in: Examples

Forestry Commission: What to do with sticks?

5 months ago in: Examples

Screen Shot 2013-10-31 at 06.57.44

Open Government Partnership

5 months ago in: Examples

Northumberland Wedding (nlandwedding) on Pinterest

5 months ago in: Techniques

digitalskills