The Digital Engagement Guide

What’s Digital Engagement?

Public sector organisations have been consulting citizens, raising awareness of new schemes, dealing with service user feedback and doing traditional 'Comms' for years.

Social media makes it possible to do these sorts of things in new ways, getting new communities involved, making bureaucracies more human, friendly and responsive to feedback, and maybe even saving money.

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Social Media in a crisis

How would your team handle social media discussion and rumour in a crisis situation? The Social Simulator is a hands-on, secure platform to practice the skills needed to respond well under pressure.

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What’s Digital Engagement?

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Getting started

Reach new audiences with a consultation or campaign

Get new ideas and suggestions

Help a senior manager to engage online

Generate buzz around an event

Get involved in discussion online about an issue

Stimulate discussion amongst staff

Work collaboratively on projects online

Search for:

Social Media in a crisis

Recently

Science, research and innovation news | Scoop.it

The Poo Song

Worcestershire County Council | At Work in Highways

Ideal Policy Team Behaviours: Open Policymaking

Increasing staff engagement with social media

Social Media Guidelines: Kirklees

DFID’s top tips for a Google Hangout

Open to Export – Business Advice for UK Exporters

Sandwell

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Licensing

The Digital Engagement Guide

What’s Digital Engagement?

Get our monthly email round-up

Getting started

Reach new audiences with a consultation or campaign

Get new ideas and suggestions

Help a senior manager to engage online

Generate buzz around an event

Get involved in discussion online about an issue

Stimulate discussion amongst staff

Work collaboratively on projects online

Search for:

Topics

Social Media in a crisis

Recently

Science, research and innovation news | Scoop.it

The Poo Song

Worcestershire County Council | At Work in Highways

Ideal Policy Team Behaviours: Open Policymaking

Increasing staff engagement with social media

Social Media Guidelines: Kirklees

DFID’s top tips for a Google Hangout

Open to Export – Business Advice for UK Exporters

Sandwell

Chip my dog

Feeds

About

Licensing