The Digital Engagement Guide

What’s Digital Engagement?

Public sector organisations have been consulting citizens, raising awareness of new schemes, dealing with service user feedback and doing traditional 'Comms' for years.

Social media makes it possible to do these sorts of things in new ways, getting new communities involved, making bureaucracies more human, friendly and responsive to feedback, and maybe even saving money.

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Social Media in a crisis

How would your team handle social media discussion and rumour in a crisis situation? The Social Simulator is a hands-on, secure platform to practice the skills needed to respond well under pressure.

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What’s Digital Engagement?

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Getting started

Generate buzz around an event

Get new ideas and suggestions

Get involved in discussion online about an issue

Stimulate discussion amongst staff

Reach new audiences with a consultation or campaign

Help a senior manager to engage online

Work collaboratively on projects online

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Social Media in a crisis

Recently

Environment Agency blog

Updating the 2010 adult autism strategy

dfid_uk on Instagram

Social Media Playbook – GDS social media

Medical Innovation Bill: Does the fear of getting sued stop doctors from innovating?

Answering Russia Today’s “Questions On Ukraine The West Chooses Not To Answer”

Thunderclap: Help #EndFGM in a Generation

David Cameron on LinkedIn

Baggeridge Country Park on Facebook

Choose Well – Dee’s A&E Fail Tale YouTube

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The Digital Engagement Guide

What’s Digital Engagement?

Get our monthly email round-up

Getting started

Generate buzz around an event

Get new ideas and suggestions

Get involved in discussion online about an issue

Stimulate discussion amongst staff

Reach new audiences with a consultation or campaign

Help a senior manager to engage online

Work collaboratively on projects online

Search for:

Topics

Social Media in a crisis

Recently

Environment Agency blog

Updating the 2010 adult autism strategy

dfid_uk on Instagram

Social Media Playbook – GDS social media

Medical Innovation Bill: Does the fear of getting sued stop doctors from innovating?

Answering Russia Today’s “Questions On Ukraine The West Chooses Not To Answer”

Thunderclap: Help #EndFGM in a Generation

David Cameron on LinkedIn

Baggeridge Country Park on Facebook

Choose Well – Dee’s A&E Fail Tale YouTube

Feeds

About

Licensing